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Data Management - Sync Data
How to Sync your Data between the App and the Web
Brian Tomihama avatar
Written by Brian Tomihama. Updated over a week ago

Feature Video : Data Sync Between Web and Multiple Devices

How to register and sync data from the web

  1. Sign up for a TripLog Web account if you haven’t already > fill out the registration form > Submit > select country and time zone > Next. You can stop here.

  2. Open TripLog mobile app > menu > Account > enter the email and password > Log in > OK > Merge data between mobile and web.

  3. Once the data sync is done, you can log in to TripLogMileage.com and see your data from any computer.

How to merge data between two mobile devices that share the same account

  1. Sign up for a TripLog Web account if you haven’t already.

  2. On the first device, go to TripLog app > menu > Data > Sync and edit data on web > Merge Data. Make sure you are logged in on the app first.

  3. If the second device has the same data, go to TripLog app > menu > Data > Sync to TripLog Web > Pull data from the server.

  4. If the second device has different data from the first one and you want to merge data from both devices, perform step 2 on the second device to merge data.

  5. If there are duplicate data, log into TripLog Web > Vehicles tab > Delete Duplicates. This will clean up the web account. Then on both devices, go to TripLog app > menu > Data > Sync to TripLog Web > Pull Data from Web.

How to merge data from a previous backup file separate from the current data on the app

  1. Sign up for a TripLog Web account if you haven’t already.

  2. Go to TripLog app > menu > Data > Sync and edit data on web > Merge Data. Make sure that you ared logged in first.

  3. Restore your data from the previous backup file. It’s safe to remove all existing data.

  4. Go to TripLog app > menu > Data > Sync and edit data on web > Merge Data. It will merge the two data sets and put the result on the web.

  5. There may be duplicate data. Log into TripLog Web > Vehicles tab > Delete Duplicates. This will clean up your web account. Then on the device, go to TripLog app > menu > Data > Sync to TripLog Web > Pull Data from Web.

How to add drivers to a corporate account

  1. Log into TripLog Web as an admin, then click the Users tab under the More menu option > Add User > enter the person’s information, select the ‘Driver’ checkbox, and then click save.

  2. That person will receive a welcome email to be able to log in and change his/her password for the first time. Then he or she needs to open TripLog mobile app > menu > Account > Log in with the same email and password > OK > Merge Data with Web.

Employee sign up

  1. Go to the TripLog website > Sign up > Join Existing Business Account as a New User > search for your company by entering at least one word. Then select the right company.

  2. Register. The company account administrators will receive an email indicating a new employee has joined.

  3. The employee needs to open TripLog mobile app > menu > Account > Log in with the same email and password > OK > Merge Data with Web.

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