If you are a user in a Teams or Enterprise company account and received an invite please see the TripLog App Quick Guide - Mileage Tracking
User First-Time Setup Guide
If you are not a TripLog customer yet follow the link below to register on the web or download the TripLog Mileage App on your app store to register on the app.
Register for A TripLog Account
Setting Up the App
 |  |
Reference Demo Walkthrough
Additional Setup Information
Required Device Settings To Configure
Allowing Permissions for the Triplog App
Required: Location Settings
Once you are logged in, the app will ask you to allow permissions including Notifications, Location and to Disable battery optimizations. It is necessary to allow all these permissions as need for the app to function. In order to provide optimal tracking, it’s important to select “Always Allow” for TripLog access to location. If you need to find the permissions it is located under the main menu and system permissions.
| 
| 
| 
| 
|
Required for Mileage: Notifications, Battery Optimizations and Background App Refresh
Required for TripLog Devices or Bluetooth: Nearby Devices or Bluetooth Access
When Prompted to Allow TripLog to Disable the Battery Optimizations please allow the change and turn off Battery Optimizations. You will receive requests for Notifications, Background App Refresh or Bluetooth devices depending on the version of your device, accept all that apply to you but the app will need some of these to track correctly
Mileage Tracking
Add A Vehicle
If you are not prompted to add a vehicle then a placeholder vehicle may have been added. You are able to manually add a vehicle on the app or the web. In the app you can click Main Menu>Vehicles>Add Vehicle.
AutoStart Settings
By default, Magic Trip is selected in the app for Automated Mileage Tracking, though this may vary based on your administrator's settings. If you have the option to choose, refer to the Compare AutoStart Options article to determine what works best for you. Please note that even if you select choose manual tracking or disable the autostart, all relevant permissions are still required.
AutoStart Quick Comparison
AutoStart Quick Comparison
MagicTrip monitors your speed in the background and kicks in as 1-2 minutes of driving and shuts off after you have been idle for 5 minutes.
The TripLog Drive is a dedicated mileage-tracking device built specifically for solving issues with iOS and Android stopping background running apps. The built-in GPS saves your phone battery and data. Classify trips with a physical button/indicator. Perfect for serious drivers and those concerned about privacy, security, and reliability.
The TripLog Beacon is a Bluetooth Nearby technology that is developed by Apple for close-range detection. Simply insert one into your car’s USB port. Mileage tracking will start upon detection of your TripLog Beacon and stop when you leave your car.
Car Bluetooth uses your existing Bluetooth connection in your car to start and stop tracking. Mileage tracking starts after you drive over 5 mph while connected to your car’s Bluetooth. Your trip automatically stops when you get out of the car and disconnect from Bluetooth.
Gig Apps (Android)
Designed for Gig Economy drivers working in Rideshare, grocery, food, and package delivery. When one of the selected Gig Apps is open and it will trigger the MagicTrip autostart, you start driving, the app will automatically start tracking. After you are idle for more than 5 minutes, the trip will be stopped.
Plug-n-Go
Mileage tracking starts when you plug your phone into your car charger and go over 5 mph. Unplug to stop the trip.
Manual Tracking
Manually start and stop your trips within the app or using its widgets.
Setting Business Hours
Setting the default Business Hours will determine the default Business Activity that the app will assign to the trip based on when it starts. During Business Hours, within the selected days and the timeframes it will default to the Business Hours Activity Setting. Trips that begin outside of those selected days and hours will use the After Hours activity. The After Hours activity does include a Do Not Record option to disable automatic tracking during those hours. (Note if a trip starts within the Business hours it will continue to track until it automatically stops.
Manually Adding a Trip
Adding an Expense
Accessing the TripLog Web App
The Paid versions of TripLog include access to the TripLog Web App and the tools available there. You can perform many functions of updating and managing your Mileage, Expense, and Time tracking on your computer. Click the link below to access the Dashbaord
Data Sync: How To Sync Data to the Web
The TripLog Mobile App has an automatic data synchronization that happens throughout the use of the app. It should update to the cloud as well as create incremental daily backups of the app as it is opened and used. It is recommended to leave the app running so it can perform and full data sync overnight. If the app has not automatically synced your data when you log in you may need to manually sync your data to the cloud. In order to properly receive updates and settings in TripLog it’s important to complete a Full Merge Data sync. You can quickly pull down on the Trips and Expense page to complete a partial sync but if you are not seeing changes use the following steps.
Manual Sync : TripLog App > Main Menu ( ≡ three line icon ) > Your Plan (Click on the Email) > Data Backup > Sync Between Device and Cloud > Merge Data
