If you an individual need to Get Started Please Check out our First Time Setup Article
First-Time Setup: Installing the TripLog Mobile App
First-Time Setup: Permissions and Settings
Allowing Permissions for the Triplog App
Required: Location Settings, Notifications, Battery Optimizations and Background App Refresh
Once you are logged in, the app will ask you to allow permissions including Notifications, Location and to Disable battery optimizations. It is necessary to allow all these permissions as need for the app to function. In order to provide optimal tracking, it’s important to select “Always Allow” for TripLog access to location. If you need to find the permissions it is located under the main menu and system permissions.
Android Walkthrough:
 |  |  |  |  |
Mileage Tracking
Add A Vehicle
If you are not prompted to add a vehicle then a placeholder vehicle may have been added. You are able to manually add a vehicle on the app or the web. In the app you can click Main Menu>Vehicles>Add Vehicle.
 |  |  |
Open the Main Menu and Select Vehicles | Add Vehicle with the "+" on Android and Add Vehicle at the top right on iOS | Enter your vehicle information and save. If adding another vehicle repeat the process |
Refer to The Vehicles Article for more details on the options and settings.
Auto Start Settings
By default, Magic Trip is selected in the app for Automated Mileage Tracking, though this may vary based on your administrator's settings. If you have the option to choose, refer to the Compare AutoStart Options article to determine what works best for you. Please note that even if you select choose manual tracking or disable the autostart, all relevant permissions are still required.
AutoStart Quick Comparison
AutoStart Quick Comparison
MagicTrip monitors your speed in the background and kicks in as 1-2 minutes of driving and shuts off after you have been idle for 5 minutes.
The TripLog Drive is a dedicated mileage-tracking device built specifically for solving issues with iOS and Android stopping background running apps. The built-in GPS saves your phone battery and data. Classify trips with a physical button/indicator. Perfect for serious drivers and those concerned about privacy, security, and reliability.
The TripLog Beacon is a Bluetooth Nearby technology that is developed by Apple for close range detection. Simply insert one into your car’s USB port. Mileage tracking will start upon detection of your TripLog Beacon and stop when you leave your car.
Car Bluetooth uses your existing Bluetooth connection in your car to start and stop tracking. Mileage tracking starts after you drive over 5 mph while connected to your car’s Bluetooth. Your trip automatically stops when you get out of the car and disconnect from its Bluetooth.
Gig Apps (Android)
Designed for Gig Economy drivers working in Rideshare, grocery, food, and package delivery. When one of the selected Gig Apps is open and you start driving, the app will automatically start tracking. After you are idle for more than 5 minutes, the trip will be stopped.
Plug-n-Go
Mileage tracking starts when you plug your phone into your car charger and go over 5 mph. Unplug to stop the trip.
Manual Tracking
Manually start and stop your trips within the app or using its widgets.
Setting Business Hours
Setting the default Business Hours will determine the default Business Activity that the app will assign to the trip based on when it starts. During Business Hours, within the selected days and the timeframes it will default to the Business Hours Activity Setting. Trips that begin outside of those selected days and hours will use the After Hours activity. The After Hours activity does include a Do Not Record option to disable automatic tracking during those hours. (Note if a trip starts within the Business hours it will continue to track until it automatically stops.
Manually Adding a Trip
Adding an Expense
TripLog Web App
First-Time Setup: TripLog Web App Access
Manually Adding a Trip on the Web
Adding an Expense on the Web
Submission on the App and Web
With the Teams and Enterprise versions your admin may had set up for you to submit your records in the TripLog App. You will need to validate that all your records are up to date, completed and accurate. It is recommended to review them all prior to submission.
Submission on the TripLog App
You will need to submit Mileage, Expense, and Time items separately in the Triplog App. Select the Submission page and choose Trip / Transactions / Time then select the Time Frame and Activity if needed. It is not recommended to Submit Personal items as they may fail. If you have an error during submission please review your items to ensure you are not missing required items. You can also review your records on the TripLog Web App.
Submission on the TripLog Web App
Data Sync: How To Sync Data to the Web
The TripLog Mobile App has an automatic data synchronization that happens throughout the use of the app. It should update to the cloud as well as create incremental daily backups of the app as it is opened and used. It is recommended to leave the app running so it can perform and full data sync overnight. If the app has not automatically synced your data when you log in you may need to manually sync your data to the cloud. In order to properly receive updates and settings in TripLog it’s important to complete a Full Merge Data sync. You can quickly pull down on the Trips and Expense page to complete a partial sync but if you are not seeing changes use the following steps.
Manual Sync : TripLog App > Main Menu ( ≡ three line icon ) > Your Plan (Click on the Email) > Data Backup > Sync Between Device and Cloud > Merge Data
